Xiaomi Mi Air 2 SE 24 Hour Review: A Sea Of Wonders, With One Big Problem

The Xiaomi Mi Air 2 SE is finally in our hands, and after 24 hours with it - we have mixed feelings about Xiaomi’s take on a more customisable pair of truly wireless earbuds. While it gets a lot right with its design and sound, one problem prevents it from truly reaching all it claims to be, and makes it hard to recommend.

Good Initial Impressions

Upon original unboxing, the Xiaomi Mi Air 2 SE doesn’t differ much from the Xiaomi Mi Air 2, and that is a good thing. The packaging is forward and straight to the point, including only the essentials: The earbuds, its case and a USB C cable. While the case itself has a plastic, almost cheap feel, the earbuds itself feel very nice to the hand.

Where its competition like the AirPods go for a short stem, cylindrical design, Xiaomi isn’t afraid to use a large stem with tons of flat surfaces. To the naked eye, this may give the Xiaomi Mi Air 2SE a more brute, industrial design, but upon using the earbud, its design suddenly starts to make sense. The flat edges in specific, allow your finger to instantly identify where to press in order to use touch controls - a wonderful feature that eliminates the awkwardness of mindlessly tapping your earbud hoping for results.

Pairing the earbuds was also a fairly straightforward process. Despite missing the feature from its brother, the Mi Air 2, which would show an AirPods like menu, the Mi Air 2 SE simply uses the good old Bluetooth pairing process. When you’re finally ready to listen, you’ll find a great sounding pair of earbuds, which deliver great performance in almost any genre we could throw at it. We think this sound signature is bound to attract and please more consumers.

For those who see themselves making many calls while wearing these earbuds, our first impressions on this regard are also strong. We did a test while giving an online English lesson, and all students reported that they could hear us very clearly. We will be testing this more outdoors in the upcoming days.

From default, the touch controls are rather limited, and that’s where our biggest issue with this device comes into play..

One Problem

Everything we have said about the Xiaomi Mi Air 2 SE to this point seems fantastic, but it goes wrong in the one area it is supposed to shine in. In Xiaomi’s product page, the Xiaomi Mi Air 2 SE is claimed to be a highly customisable pair of earbuds, using Xiaomi’s own MI AI app in order to make the most of the earbud’s touch controls. Unfortunately, a lot is wrong with this app.

Firstly, the Xiaomi Mi AI app is completely in mandarin, making it impossible for anyone who imports the Xiaomi Mi Air 2 SE and doesn’t speak mandarin to use. Another equally heartbreaking comment is that besides the ability to view your earbud’s and its case’s battery, the current version of the MI AI app doesn’t offer any other ability, even once you have gotten through the language barrier.

What this means is that by paying the full price, you’re not getting the full experience that is advertised. By saving money on a cheaper pair of earbuds, you may get similar audio quality and not be charged extra for features that as of this time, simply don’t work. It is important to keep in mind however that Xiaomi plans to realise this model of earbuds on other territories as the Poco buds, which may include an updated version of the Xiaomi Mi AI that truly delivers on the features it promises.

While the Xiaomi Mi Air 2 SE is a product full of potential, it has one problem that makes it hard to recommend. For those who don’t need the customisation features it falsely advertises however, the Xiaomi Air 2 SE features a clever design and great sound for an excellent price.

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